The two things that are most surprising about the burgeoning
field of predicative analytics are: (1) the approaches people are taking to it
and their varied efficacy; and, (2) the degree to which people appear to
recognize its conceptual value; however, appear unsure how to use it or
proceed.
Predicative analytics is the promise to do nothing less than
predict the future. And, the source of
motivation in corporate executive suites appears to be largely based on
envy. In other words, executive read
about technology juggernauts like Google or Facebook exploiting data and want
what appears to be magical insights too for their own benefits. This digital version of “keeping up with the
Jones’” appears to be accelerated, like fuel on a fire, by management consultants
from prestigious institutions, like Andrew McAfee
and Erik Brynjolfsson of MIT reporting corollaries of 5-6% higher profits for
those companies that have any “Big Data” and advanced analytics initiative.
(Dominic Barton, 2012)
Yet most companies, according to industry experts, remain
either lacking in confidence, unsure how to move forward, or both. While some of these experts opine the source
of delay is buyers’ remorse from historically expensive and underperforming
“latest and greatest” technologies like enterprise resource planning (ERP),
data warehousing, or customer relationship management (CRM), my impression is
that the answer is found in a 13th century English Franciscan monk
known today as Occam, or more specifically Occam’s Razor. Simply put, it states that the simplest
explanation has the highest probability of being correct. In this case, people understand the idea of
predicative analytics conceptually, but know neither the details of what it
entails nor the understanding as to how to employ it.
Predicative analytics is an inter-disciplinary field
combining mathematics, computer science, and subject-matter expertise. The good news is that means it attracts
scholars and researchers from three different fields; the bad news is that
unless someone has knowledge in all three, they can only design things they
can’t build, build things they can’t design, not design and build things that
are useless or don’t provide a solution because they lacked the subject-matter
expertise to know the problems or right questions to ask.
The second surprise can be seen by how hard it is, even at
distinguished and premier universities, to find a concise summary of what
predicative analytics entails. As such,
one can learn more from an hour on Wikipedia than conceptual lectures about the
future potential of the field. For
example, one could say there are three major models, x number of software
providers and what each does, and 18 major algorithms based on statistics,
inference, linear regression and machine learning. (Finlay, 2014)
The second surprising problem feeds the first. That is, because of a scarcity of primers
explaining predicative analytics in a way that learners know about
architectural, product, and algorithm choices, they are unable to easily expand
on their source field knowledge to the other elements of this interdisciplinary
field. Finally, because there is such
potential value in employing the knowledge competitively, there is little
motive to share and make this specialized knowledge available, and instead,
great motives to create an intellectual oligopoly to prevent competitors from
prevailing.
Works Cited
Dominic Barton, D. C. (2012, October). Making
Advanced Analytics Work for You. Harvard Business Review, pp.
https://hbr.org/2012/10/making-advanced-analytics-work-for-you. Retrieved from
Slideshare.com: http://www.slideshare.net/mitchki/predictive-analytics-context-and-use-cases
Finlay, S. (2014). Predictive Analytics, Data
Mining and Big Data. Myths, Misconceptions and Methods. Palgrave
Macmillan.
No comments:
Post a Comment